@book{62246,
	author = {Edenborough, Robert},
	title = {Effective interviewing : a handbook of skills, techniques and applications},
	publisher = {Kogan Page,},
	year = {c1999.},
	address = {London:},
	note = {Includes Index},
	url = {http://www.amazon.com/Effective-Interviewing-Handbook-Techniques-Applications/dp/0749431253/ref=sr_1_1?s=books&ie=UTF8&qid=1420523836&sr=1-1&keywords=0749431253}
}