@book{68208,
	author = {Charan, Ram.},
	title = {Leaders at all levels :},
	publisher = {Jossey-Bass,},
	year = {c2008.},
	address = {San Francisco :},
	edition = {1st ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0740/2007026429-d.html}
}