Lamprecht, James L. <br/><br/>
ISO 9000 : and the service sector 
James L.Lamprecht 
 -  c.1992 
<br/><br/><label>ISBN: </label>0824787412 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance--Management--MIS
<br/><br/><label>Dewey Class. No.: </label>658.562 LAM