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  <titleInfo>
    <nonSort>The </nonSort>
    <title>reengineering revolution?</title>
    <subTitle>critical studies of corporate change</subTitle>
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  <name type="personal">
    <namePart>Knights, David</namePart>
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    <namePart>Knights, David.</namePart>
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  <name type="personal">
    <namePart>Willmott, Hugh.</namePart>
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    <place>
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    <place>
      <placeTerm type="text">Thousand Oaks, Calif</placeTerm>
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    <publisher>SAGE</publisher>
    <dateIssued>2000</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>viii, 196 p. : ill. ; 24 cm.</extent>
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  <tableOfContents>List of contributors -- 1. The reengineering revolution? An introduction / David Knights and Hugh Willmott -- 2. 'Now where were we?' BPR lotus-eaters and corporate amnesia / Keith Grint and Peter Case -- 3. Dedicated followers of fashion: BPR and the public sector / Matthew Jones and Richard Thwaits -- 4. 'Such stuff as dreams are made on': BPR up against the wall of functionalism, hierarchy and specialization / Darren McCabe and David Knights -- 5. Reengineering the food chains: a systems perspective on UK supermarkets and BPR / Jennifer Frances and Elizabeth Garnsey -- 6. Business process reengineering and 'The new organization' / Søren Peter Gunge -- 7. What about the workers?: BPR, trade unions and the emiseration of labour / Gregor Gall -- 8. BPR and TQM: divergence or convergence? / Mihaela Kelemen, Paul Forrester and John Hassard -- 9. Management as magic: reeingineering and the search for business salvation / Robin Fincham -- Index.</tableOfContents>
  <note type="statement of responsibility">edited by David Knights and Hugh Willmott.</note>
  <note>Includes bibliographical references and index.</note>
  <subject>
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  <subject authority="lcsh">
    <topic>Reengineering (Management)</topic>
    <geographic>Great Britain</geographic>
    <topic>Case studies</topic>
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  <classification authority="lcc">HD58.87 .R4434 2000</classification>
  <classification authority="ddc" edition="21">658.4063 KIN</classification>
  <identifier type="isbn">0761962913</identifier>
  <identifier type="isbn">0761962921 (pbk.)</identifier>
  <identifier type="lccn">00711096</identifier>
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