00488nam a22001457a 4500003001200000005001700012008004100029020001500070040001200085082002100097100002000118245014300138260001100281650005000292NUST - PNEC20170116181139.0151006b xxu||||| |||| 00| 0 eng d a0873894588 cLIBRARY a658.56207973 BLA aBlazey, Mark L. aInsights to performance excellence in Education 1999 : cMark L. BlazeybAn inside look at the 1999 Baldridge Award criteria for education cc.1999 aMalcolm Baldrige National Quality Award xMIS