applying methodologies for launching new products, services, and customer satisfaction Stamatis, D. H. 1947- creator author. text bibliography flu Boca Raton Taylor & Francis Group c.2016 2016 - monographic eng

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xxxv, 616 pages ; 24 cm D.H. Stamatis. Includes bibliographical references and index. Quality assurance MIS TS156.6 .S718 2016 658.562 STA 9781498728683 (alk. paper) 2015004539 http://www.amazon.com/Quality-Assurance-Methodologies-Launching-Satisfaction/dp/1498728685/ref=sr_1_1?ie=UTF8&qid=1454400131&sr=8-1&keywords=9781498728683 http://www.amazon.com/Quality-Assurance-Methodologies-Launching-Satisfaction/dp/1498728685/ref=sr_1_1?ie=UTF8&qid=1454400131&sr=8-1&keywords=9781498728683 150212 20170116181159.0 18491405