@book{8829,
	author = {Carr, Houston H., and Snyder, Charles A.},
	title = {The management of telecommunications : business solutions to business problems },
	publisher = {Irwin,},
	year = {c1997.},
	address = {Chicago :},
	url = {http://www.loc.gov/catdir/description/mh022/96038964.html}
}