@book{9220,
	author = { M. Asim Afzal},
	title = {Customer relationship management system marketimg automation (EMS-Lite)},
	publisher = {NUST School of Electrical Engineering & Computer Science,},
	year = { 2006.},
	address = {Islamabad:},
	note = {Supervisors : Mr. Aatif Kamal, Mr. Mansoor Shaukat.},
	url = {http://10.250.8.41:8080/xmlui/handle/123456789/7946}
}