@book{9506,
	author = {Bolch, Gunter.},
	title = {Queueing networks and Markov chains : modeling and performance evaluation with computer science applications},
	publisher = {John Wiley,},
	year = {c2006.},
	address = {Hoboken, NJ :},
	edition = {2nd rev. and enlarged ed.},
	note = {"A Wiley-Interscience publication."}
}