Burlton, Roger T. <br/><br/>
Business process management : profiting from process   profiting from process  
Roger T. Burlton. 
 - New Delhi:  Teahmedia,  c2001. 
 - xiii, 398 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0672320630 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management.<br/>Project management.<br/>Business.