NUST Institutions Library Catalogue Search for '(su:"Service industries.")'

Transactional Six Sigma and Lean Servicing : leveraging manufacturing concepts to achieve world class service /

By Ehrlich, Betsi Harris.. Boca Raton : St. Lucie Press, 2002 . 271 p. : , Includes Index http://www.amazon.com/Transactional-Sigma-Lean-Servicing-Manufacturing/dp/1574443259/ref=sr_1_1?s=books&ie=UTF8&qid=1410149328&sr=1-1&keywords=1574443259 24 cm.. 1574443259

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Principles of quality costs : principles, implementation and use /

By Campanella, Jack,. Milwaukee, Wis. : ASQ Quality Press, 1999 . xxi, 219 p. : , "Sponsored by the American Society for Quality Control, Quality Costs Commmittee of the Quality Management Division." 24 cm.. 087389443X (alk. paper)

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Plant and service tours in operations management.

[S.l.] : MacMillan Pub Co, 1991 . 1 v. (unpaged) ; , Paperback. 24 cm.. 0574195556 | 9780574195555

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Service marketing /

By Rust, Roland T.. New York : HarperCollins College Publishers, 1996 . xx, 508 p. : 24 cm.. 0673991458

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Principles of quality costs principles implementation and use

By Campanella, Jack. WISCONSIN ASQC 1990 . 150P 0-87389-019-1

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Service management for competitive advantage

By Fitzsimmons, James A ; Fitzsimmons, Mona J. NEW YORK MCGRAW HILL 1994 . XVII,462P 0-07-021217-1

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Activity based management, for service industries, government entities, and nonprofit organizations

By Brimson, James A, Antos, John. NEW YORK JOHN WILEY 1994 . XII,364 P 0-471-33158-9

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Quality;a critical introduction

By Beckford, John. LONDON ROUTLEDGE 1998 . XXII,352P 0-415-18164-X

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Iso-9000 and the service sector a critical interpretation of the 1994 revisions

By Lamprecht, James L. ASQC QUALITY PRESS 1994 . XX, 265P 0-87389-313-1

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Quality : a critical introduction /

By Beckford, John,. . xvi, 303 pages ; 26 cm. 9781138186125 | 9781138186125 (pbk.)

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Service management : operations, strategy, information technology /

By Fitzsimmons, James A.. New York : McGraw-Hill, 2014 . xviii, 524 o. : 28 cm.. 9780078024078 (alk. paper) | 0078024072

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