NUST Institutions Library Catalogue

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Conflict management for managers : resolving workplace, client, and policy disputes / Susan S. Raines.

by Raines, Susan S.

Edition: 1st ed.Material type: Text Text; Format: print Publisher: [S.l.] : Jossey-Bass, 2013Online access: Amazon.com Availability: Items available for loan: Centre for International Peace & Stability (CIPS)Call number: 658.4053 RAI 2013 (1).
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The customer is always right! : thought provoking insights on the importance of customer satisfaction from today's business leaders / Armen J. Kabodian.

by Kabodian, Armen J.

Publisher: [S.l.] : Harvard Business School Pr, 1996Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.8342 KAB (1).
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Value-based pricing . drive sales and boost your bottom line by creating, communicating and capturing customer value . Harry Macdivitt,and Mike Wilkinson.

by Macdivitt, Harry | Wilkinson, Mike, 1953-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, 2012Availability: Items available for loan: Central Library (CL)Call number: 658.816 MAC (1).
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Master Data Management and Customer Data Integration for a Global Enterprise [electronic resource] / Alex Berson, Lawrence Dubov.

by Berson, Alex | Dubov, Lawrence [aut] | Books24x7, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: New York : McGraw-Hill, c2007Online access: Click here for full text. Availability: Items available for loan: Central Library (CL)Call number: 658.8120285574 BER 2007 (1).
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Secrets of great rainmakers : the keys to success and wealth / Jeffrey J. Fox.

by Fox, Jeffrey J, 1945-.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Hyperion, c2006Availability: No items available : Checked out (1).
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Customer-centric project management / Elizabeth Harrin and Phil Peplow.

by Harrin, Elizabeth | Peplow, Phil.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Farnham ; Burlington, VT : Gower, c2012Dissertation note: 0 Availability: Items available for loan: US-Pakistan Center for Advanced Studies in Energy (USPCAS-E)Call number: 658.404 HAR-C 2012 (2).
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Relational contracting for construction excellence : principles, practices and case studies / Albert P. Chan, Daniel W. Chan and John F. Yeung.

by Chan, Albert P. C | Chan, Daniel W. M | Yeung, John F. Y.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Spon Press, 2010Availability: Items available for loan: School of Civil and Environmental Engineering (SCEE)Call number: 624.0684 (1).
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Responsible corporate strategy in construction and engineering : "doing the right thing?" / Martin Loosemore and Florence Phua.

by Loosemore, Martin, 1962- | Phua, Florence, 1974-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Spon Press, 2011Availability: Items available for loan: School of Civil and Environmental Engineering (SCEE)Call number: 624.0684 (1).
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Life after the 30- second spot, energize your brand with a bold mix of alternatives to traditional advertising

by Jaffe, Joseph.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: USA JOHN WILEY & SONS 2005Availability: Items available for loan: College of Electrical & Mechanical Engineering (CEME)Call number: 659.1 JAF (1).
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The language of trust : selling ideas in a world of skeptics / Michael Maslansky ... [et al.].

by Maslansky, Michael.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York : Prentice Hall Press, 2010Online access: Publisher description | Contributor biographical information Availability: Items available for loan: Central Library (CL)Call number: 658.45 MAS (1).
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The future of competition : co-creating unique value with customers / C.K. Prahalad, Venkat Ramaswamy.

by Prahalad, C. K | Ramaswamy, Venkatram.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : Harvard Business School Pub., c2004Online access: Table of contents Availability: Items available for loan: Central Library (CL)Call number: 658.4 PRA (1).
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Escaping the build trap : how effective product management creates real value Melissa Perri.

by Perri, Melissa [author.].

Edition: First edition.Material type: Text Text; Format: print ; Literary form: Not fiction Copyright date: ©2019Availability: Items available for reference: Central Library (CL) Not for loanCall number: 658.5 PER (1). :
Why CRM doesn't work : how to win by letting customers manage the relationship / Frederick Newell.

by Newell, Frederick, 1926-.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London : Kogan Page Limited, c2004Online access: Publisher description Availability: Items available for loan: Central Library (CL)Call number: 658.812 NEW (1).
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Practical customer success management : a best practice framework for rapid generation of customer success / Rick Adams.

by Adams, Rick.

Material type: Text Text Publisher: New York : Routledge, Taylor & Francis Group, 2020Availability: Items available for loan: Central Library (CL)Call number: 658.812 ADA (1).
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