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Total quality management / edited by Gopal K. Kanji

Contributor(s): Kanji, Gopal K Publisher: [S.l.] : Springer, 1995Edition: 1st edDescription: 640 p. ; 24 cmISBN: 0412643804 (hardcover); 9780412643804 (hardcover)DDC classification: 658 Online resources: Amazon.com Summary: In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

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Item type	Current location	Home library	Collection	Shelving location	Call number	Status	Notes	Date due	Barcode	Item holds
Book	Central Library (CL)	Central Library (CL)	NFIC	General Stacks	658.4013 HAS (Browse shelf)	Available			NBSD-3023
Book	Central Library (CL)	Central Library (CL)			658.4013 KAM (Browse shelf)	Write Off	No:67/2004/NIMS, Dated:23 August 2004		NBS1898

Total holds: 0

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.

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