Customer service on the internet building relationships, increasing loyalty ans staying competitive
Material type:
TextPublisher: NEW YORK JOHN WILEY & SONS 2000Edition: 2NDDescription: XV351PISBN: 0-0471-38258-2Subject(s): CUSTEMER SERVICES-COMMUNICATION SYSTEMS, INTERNET MARKETING.WORLD WIDE WEB.INTERNET- (COMPUTER NETWORK)DDC classification: 658.120285 STE
| Item type | Current location | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Book
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College of Electrical & Mechanical Engineering (CEME) | College of Electrical & Mechanical Engineering (CEME) | General Stacks | 658.120285 STE (Browse shelf) | Available | CEME-38835 |
Total holds: 0
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