Technical Communication : Process and Product / Steven J. Gerson, Sharon M. Gerson.
Material type:
TextPublisher: New York : Pearson, c2014Edition: 8th edDescription: xxviii, 590 p. : ill (some col.) ; 26 cmISBN: 9780321864949Subject(s): English language -- Technical English | English language -- Rhetoric | Technical writingDDC classification: 808.0666 LOC classification: PE1475 | .G47 2014| Item type | Current location | Home library | Shelving location | Call number | Status | Date due | Barcode | Item holds |
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School of Mechanical & Manufacturing Engineering (SMME) | School of Mechanical & Manufacturing Engineering (SMME) | General Stacks | 808.0666 CER (Browse shelf) | Available | SMME-3326 |
Sharon Gerson's name appears first in earlier editions.
Includes bibliographical references (p. 579-584) and index.
An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.
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