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Services marketing / Valarie A. Zeithaml.

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 4th ed. Publisher: [S.l.] : McGraw-Hill Education (ISE Editions), 2005Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.821 ZEI (1).
Services marketing / Valarie A. Zeithaml.

by Zeithaml, Valarie A | Bitner, Mary Jo.

Edition: 3rd ed. Publisher: [S.l.] : McGraw Hill Higher Education, 2002Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.8 ZEI (2).
Services marketing / Valarie Zeithaml.

by Zeithaml, Valarie | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 3nd ed. Publisher: [S.l.] : McGraw-Hill/Irwin, 2002Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.8 ZEI (1).
Services marketing / Valarie Zeithaml.

by Zeithaml, Valarie | Bitner, Mary Jo | Gremler, Dwayne.

Edition: 4th ed. Publisher: [S.l.] : McGraw-Hill/Irwin, 2005Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.8 ZEI (1).
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