The quality library :a guide to staff-driven improvement, better efficiency, and happier customers(E-BOOK) Sara Laughlin and Ray W. Wilson.
Publisher: Chicago : American Library Association, 2008Description: xiv, 144 s. : diagr., tabISBN: 0-8389-0952-3 (alk. paper); 978-0-8389-0952-2 (alk. paper)Subject(s): Biblioteksadministration -- F?ta staterna | Biblioteksanv䮤are -- F?ta staterna | Customer services -- United States | Kvalitetsarbete -- F?ta staterna | Library administration -- United States | Library planning -- United States | Total quality management -- United States | E-BOOKDDC classification: 025.1| Item type | Current location | Home library | Collection | Call number | URL | Status | Date due | Barcode | Item holds |
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Book
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Military College of Signals (MCS) | Military College of Signals (MCS) | NFIC | 025.1 LAU (Browse shelf) | Link to resource | Available | MCSEB-2842 |
Total holds: 0
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