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Negotiation analysis : the science and art of collaborative decision making / Howard Raiffa.

by Raiffa, Howard | Richardson, John | Metcalfe, David.

Publisher: [S.l.] : Belknap Press, 2003Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.4052 RAI (1).
Emerging systems for managing workplace conflict : lessons from american corporations for managers and dispute resolution professionals / David B. Lipsky.

by Lipsky, David B | Seeber, Ronald L | Fincher, Richard.

Edition: 1st ed. Publisher: [S.l.] : Jossey-Bass, 2003Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: Central Library (CL)Call number: 658.4053 LIP (2).
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