Leading through conflict : how successful leaders transform differences into opportunities / Mark Gerzon.
Material type:
TextSeries: Leadership for the common goodPublisher: Boston, Mass. : Harvard Business School, 2006Description: xii, 273 p. : ill. ; 25 cmISBN: 159139919X; 9781591399193Subject(s): Conflict management | LeadershipDDC classification: 658.4092 LOC classification: HD42 | .G47 2006Online resources: Table of contents | Contributor biographical information | Publisher description
Contents:
pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.
| Item type | Current location | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Book
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Central Library (CL) | Central Library (CL) | NFIC | Book Cart | 658.4092 GER (Browse shelf) | 1 | Available | CL2576 |
Total holds: 0
Includes bibliographical references (p. [245]-263) and index.
pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.
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