000 01129cam a2200277 a 4500
001 15396183
005 20170105102347.0
008 080804s2009 njua b 001 0 eng
010 _a 2008034405
020 _a9780470753934 (cloth)
040 _aDLC
_cDLC
_dDLC
042 _apcc
043 _an-us---
082 0 0 _a621.3820685
100 1 _aPang, Sauming.
245 1 0 _aSuccessful service design for telecommunications : a comprehensive guide to design and implementation
_ba comprehensive guide to design and implementation
_cSauming Pang
260 _aHoboken, NJ :
_bJohn Wiley & Sons,
_c2009.
300 _axvi, 343 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references (p. [335]-336) and index.
650 0 _aTelecommunication
_zUnited States.
650 0 _aTelecommunication
_xManagement
_zUnited States.
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/ecip0825/2008034405.html
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c11764
_d11764