000 00620 a2200181 4500
020 _a0566076330
020 _a9780566076336
082 0 4 _a658.4069
090 _c765
_d765
100 1 _aCook, Sarah.
245 1 0 _aProcess improvement :
_ba handbook for managers /
_cSarah Cook.
260 _a[S.l.] :
_bGower Publishing Company,
_c1995.
300 _a162 p. ;
_c24 cm.
500 _aHardcover.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0566076330/chopaconline-20
856 4 0 _3Amazon customer reviews
_uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0566076330
942 _aNBS
_cBK
_k658.562 COO
999 _c343313
_d343313