000			01744 a2200193 4500
020			_a0750640251
020			_a9780750640251
082	0	4	_a658.562
090			_c819 _d819
100	1		_aHoyle, David.
245	1	0	_aIso 9000 pocket guide / _cDavid Hoyle.
260			_a[S.l.] : _bButterworth-Heinemann, _c1998.
300			_a496 p. ; _c19 cm.
500			_aHardcover.
520			_aThe ISO 9000 Pocket Guide is packed with information that quality practitioners will find indispensable. It consolidates the essential messages that are contained in three books by the same author covering the development, implementation and assessment of quality systems. It provides the what, the why and the hows of ISO 9000 to assist quality system developers meeting ISO 9000 requirements and to help auditors perform effective audits. Presented in bullet point format, the author guides the reader through each of the 57 clauses in ISO 9001, after laying down the fundamental concepts of quality management and the development of quality systems. Full of task lists, flowcharts, definitions, hints, tips and questions for both developers and auditors, this pocket book is for quality practitioners who spend time away from their offices or as a memory jogger for preparing proposals, policies, procedures, letters or planning audits or meetings with staff, clients, and executives. David Hoyle C Eng. MRAeS, FIQA is an International quality management consultant, author and a Director of the Institute of Quality Assurance.
856	4	0	_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/0750640251/chopaconline-20
856	4	0	_3Amazon customer reviews _uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0750640251
942			_aNBS _cBK _k658.5620218 HOI
999			_c343365 _d343365