000 00902 a2200193 4500
020 _a0749417145
020 _a9780749417147
090 _c1471
_d1471
100 1 _aRoss, Joel E.
245 1 0 _aPrinciples of total quality /
_cJoel E. Ross.
260 _a[S.l.] :
_bKogan Page,
_c1995.
300 _a386 p.
500 _aHardcover.
520 _aThis work covers all aspects of the management and implementation of quality in organizations. It provides information on: what quality is; what must be in place to achieve quality; how to get quality to work; how to use quality tools; and re-engineering for quality. It includes case studies.
700 1 _aOmachonu, Vincent.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/0749417145/chopaconline-20
856 4 0 _3Amazon customer reviews
_uhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0749417145
942 _aNBS
_cBK
_k658.562 OMA
999 _c343991
_d343991