| 000 | 01581 a2200193 4500 | ||
|---|---|---|---|
| 020 | _a063120024X (paperback) | ||
| 020 | _a9780631200246 (paperback) | ||
| 082 | 0 | 4 | _a658.562 |
| 090 |
_c4444 _d4444 |
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| 245 | 1 | 0 |
_aManaging quality and human resources : _ba guide to continuous improvement / _cBarrie G. Dale, Cary L. Cooper. |
| 250 | _a2nd ed. | ||
| 260 |
_a[S.l.] : _bWiley-Blackwell, _c1997. |
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| 300 |
_a288 p. ; _c23 cm. |
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| 520 | _aBased on the successful first edition of Total Quality and Human Resource Management this fully revised edition is refocused onto key new issues in continuous improvement. The text now incorporates the latest thinking and research on the behavioural issues in quality management as well as self-assessment, quality award models and sustaining total quality management. This text is both comprehensive and practical and is designed to give students and managers a thorough grounding in- * The key issues in continuous improvement * The role of management in the TQM process * The importance of teamwork for successful TQM. It is unique in integrating the work of specialists in quality management, human resources, industrial organisation and psychology to give both breadth and depth to the treatment of the subject. It will be an ideal resource for all students in Management and TQM as well as those on professional courses and practising managers. | ||
| 700 | 1 | _aDale, Barrie G. | |
| 700 | 1 | _aCooper, Cary L. | |
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/063120024X/chopaconline-20 |
| 942 |
_aNBS _cBK _k658.3 DAL |
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| 999 |
_c346887 _d346887 |
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