000 00232 a2200097 4500
090 _c4971
_d4971
100 _aRob Kantner
245 _aThe ISO 9000 Answer Book
260 _aOmneo
_bAllen Martin
_c1994
942 _aNBS
_cBK
_k658.562 KAN
999 _c347399
_d347399