| 000 | 00863 a2200181 4500 | ||
|---|---|---|---|
| 020 | _a013258526X (hardcover) | ||
| 020 | _a9780132585262 (hardcover) | ||
| 082 | 0 | 4 | _a658 |
| 090 |
_c5129 _d5129 |
||
| 100 | 1 | _aHanna, Mark. | |
| 245 | 1 | 0 |
_aOperations management : _ban integrated approach / _cMark Hanna, W. Rocky Newman. |
| 260 |
_a[S.l.] : _bPrentice Hall, _c2001. |
||
| 300 |
_a800 p. ; _c26 cm. |
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| 520 | _aThis textbook emphasizes two major themes, first, that adding value and customer satisfaction should be the ultimate objective of any firm, and second, integrated operations - it usually takes coordinated operations to deliver the combination of service and value required to satisfy customers. | ||
| 700 | 1 | _aNewman, W. Rocky. | |
| 856 | 4 | 0 |
_3Amazon.com _uhttp://www.amazon.com/exec/obidos/ASIN/013258526X/chopaconline-20 |
| 942 |
_aNBS _cBK _k658 HAN |
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| 999 |
_c347549 _d347549 |
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