000 01029 a2200193 4500
020 _a1556235402 (hardcover)
020 _a9781556235405 (hardcover)
082 0 4 _a658.4
090 _c5218
_d5218
100 1 _aBrocka, M.
245 1 0 _aQuality management :
_bimplementing the best ideas of the masters /
_cM. Brocka, Bruce Brocka.
250 _a1st ed.
260 _a[S.l.] :
_bMcGraw-Hill,
_c1992.
300 _a408 p. ;
_c24 cm.
520 _aThis short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.
700 1 _aBrocka, Bruce.
856 4 0 _3Amazon.com
_uhttp://www.amazon.com/exec/obidos/ASIN/1556235402/chopaconline-20
942 _aNBS
_cBK
_k658.4 BRO
999 _c347636
_d347636