000 00429 a2200169 4500
020 _a0071112359
022 _a9780071112352
082 _a658.85
090 _c5597
_d5597
100 _aFutrell,Charles M.
245 _aABC's of relationship selling through service
_cCharles M.Futrell
250 _a8th
260 _aNew York
_bMcGraw-Hill
_c2005
300 _a548p
500 _aPaper cover
942 _aNBS
_cBK
_k658.85 FUT
999 _c348001
_d348001