000 00412 a2200169 4500
020 _a9780412715303
022 _a9780412715303
082 _a658.4012
090 _c6321
_d6321
100 _aPike,John
245 _aTQM IN ACTION.
_bRichard Barnes.
_cJohn Pike.
250 _a2nd.
260 _aLondon.
_bChapman & Hall
_c1996.
300 _a362p.
500 _aPaper Cover.
942 _aNBS
_cBK
_k658.4012 PIK
999 _c348687
_d348687