| 000 | 00444 a2200157 4500 | ||
|---|---|---|---|
| 020 | _a9780029110454 | ||
| 024 | _a0029110459 | ||
| 082 | _a658.8'12 | ||
| 090 |
_c6782 _d6782 |
||
| 100 | _aGale,Bradley T. | ||
| 245 |
_aManaging Customer Value. _bCreating Quality and Service That Customers can See. _cBradley T.Gale |
||
| 260 |
_aNew York _bThe Free Press. _c1994 |
||
| 300 | _a424p. | ||
| 500 | _aHard Cover | ||
| 942 |
_aNBS _cBK _k658.8'12 GAL |
||
| 999 |
_c349126 _d349126 |
||