000 02407cam a2200349 i 4500
001 17680349
005 20240228092738.0
008 130401s2013 nyu b 001 0 eng
010 _a 2013010256
020 _a9780071813044 (acidfree paper)
020 _a0071813047 (acidfree paper)
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHF5718
_b.T87 2013
082 0 0 _a650.1014
_bTUM
100 1 _aTumlin, Geoffrey.
_9121573
245 1 0 _aStop talking, start communicating :
_bcounterintuitive secrets to success in business and in life /
_cby Geoffrey Tumlin ; foreword by Martha Mendoza.
264 1 _aNew York :
_bMcGraw-Hill Education,
_c[2013]
300 _axii, 234 pages ;
_c23 cm
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references (pages 221-224) and index.
505 0 _aBack up to go forward : we are neglecting three essential communication habits -- Invert your expectations : expect less from technology and more from people -- Lose your friends : important relationships are being trumped by people you barely know -- Stop talking : hyper-communication is the problem, not the solution -- Don't be yourself : it's an excuse for neanderthal behavior -- Play dumb : don't pin the tail on the donkey -- Question your questions : questions make many conversations worse -- Ignore your (tell-tale) heart : it wants you to talk without a plan -- Don't solve problems : you are messing around with far too many issues already -- Blow things off : protect what matters by letting go of what doesn't -- Let difficult people win : stop trying to impose your will on tough communicators -- Respond with weakness : bring a stick to a knife fight -- Overlook people -- Change the underlying conditions, not the person -- Take things off the table : just because you can talk about something doesn't mean that you should -- Be boring : most conversations are exciting for all the wrong reasons -- Give people what they want : few things connect like a story.
650 0 _aBusiness communication.
650 0 _aSuccess in business.
650 0 _aCommunication.
650 0 _aSuccess.
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c350288
_d350288