000			01923cam a2200373 a 4500
001			16677268
003			OSt
005			20180116183011.0
008			110304s2011 nyua b 001 0 eng
010			_a 2011008990
016	7		_a015771424 _2Uk
020			_a9780071759977 (alk. paper)
020			_a0071759972 (alk. paper)
035			_a(OCoLC)ocn692290351
040			_aDLC _cDLC _dYDX _dBTCTA _dYDXCP _dBWX _dVRC _dCDX _dUKMGB _dDLC
042			_apcc
050	0	0	_aHF5549.5.P35 _bS75 2011
082	0	0	_a658.3124 _222
100	1		_aStone, Ron Drew.
245	1	4	_aThe real value of training . _bmeasuring and analyzing business outcomes and the quality of ROI . _cRon Drew Stone.
260			_aNew York . _bMcGraw-Hill, _c2011.
300			_axvii, 302 p. : _bill. ; _c25 cm.
500			_aHard Cover
504			_aIncludes bibliographical references (p. 289-290) and index.
505	0		_aTalking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI.
600			_aStone, Ron Drew.
650		0	_aPerformance standards.
650		0	_aRate of return.
650		0	_aPersonnel management.
700			_aStone, Ron Drew.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK _k658.3124
999			_c350290 _d350290