| 000 | 02730cam a2200373 a 4500 | ||
|---|---|---|---|
| 001 | 17536759 | ||
| 003 | Nust- CAS-E | ||
| 005 | 20180118181410.0 | ||
| 008 | 121120s2013 njua b 000 0 eng | ||
| 010 | _a 2012044354 | ||
| 020 | _a9781118492963 (pbk.) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5549.5.E42 _bS95 2013 |
| 082 | 0 | 0 |
_a658.3045 _223 _bSWI-S 2013 |
| 084 |
_aBUS007000 _2bisacsh |
||
| 100 | 1 |
_aSwindling, Linda Byars, _d1965- |
|
| 245 | 1 | 0 |
_aStop complainers and energy drainers : _bhow to negotiate work drama to get more done / _cLinda Byars Swindling. |
| 260 |
_aHoboken, N.J. : _bWiley, _cc2013. |
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| 300 |
_axiii, 210 p. : _bill. ; _c22 cm. |
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| 502 | _a0 | ||
| 504 | _aIncludes bibliographical references (p. 201-203). | ||
| 520 | _a"Turn constant complainers into productive contributorsConstant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence"-- | ||
| 650 | 0 | _aProblem employees. | |
| 650 | 0 | _aCorporate culture. | |
| 650 | 0 | _aBusiness communication. | |
| 650 | 0 | _aPersonnel management. | |
| 650 | 7 |
_aBUSINESS & ECONOMICS / Business Communication / General. _2bisacsh |
|
| 776 | 0 | 8 |
_iOnline version: _aSwindling, Linda Byars, 1965- _tStop complainers and energy drainers _dHoboken, N.J. : Wiley, 2013 _z9781118590270 _w(DLC) 2012048637 |
| 856 | 4 | 2 |
_3Cover image _uhttp://catalogimages.wiley.com/images/db/jimages/9781118492963.jpg |
| 906 |
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