| 000 | 00540nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | CEME | ||
| 005 | 20210628203126.0 | ||
| 008 | 210127b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0-07-021217-1 | ||
| 040 | _c. | ||
| 082 | _a658 FIT | ||
| 100 |
_aFitzsimmons, James A ; Fitzsimmons, Mona J _963462 |
||
| 245 | _aService management for competitive advantage | ||
| 260 |
_aNEW YORK _bMCGRAW HILL _c1994 |
||
| 300 | _aXVII,462P | ||
| 650 |
_aSERVICE INDUSTRIES MANAGEMENT.MANAGEMENT FOR COMPETITIVE ADVANTAGE _963463 |
||
| 942 |
_cBK _2ddc |
||
| 999 |
_c572275 _d572275 |
||