| 000 | 00574nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | CEME | ||
| 005 | 20210628203532.0 | ||
| 008 | 210120b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780071263467 | ||
| 040 | _c. | ||
| 082 | _a658 FIT | ||
| 100 |
_aFitzsimmons, James A., Fitzsimmons, Mona J _963462 |
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| 245 | _aService management, operations, strategy and information technology | ||
| 250 | _a6TH | ||
| 260 |
_aSINGAPORE _bMCGRAW HILL _c2008 |
||
| 300 | _aXVII,537P | ||
| 650 |
_aSERVICE MANAGEMENT STRATEGY.SERVICE MANAGEMENT OPERATIONS _966089 |
||
| 942 |
_cBK _2ddc |
||
| 999 |
_c574120 _d574120 |
||