000 01367cam a2200373 a 4500
001 16055238
003 NUST
005 20220420130914.0
008 100114s2010 nyua b 001 0 eng
010 _a 2009053933
020 _a9780735204751
020 _a0735204756
035 _a(OCoLC)ocn462897538
038 _awaseem
040 _aDLC
_cDLC
_dYDX
_dYDXCP
_dCDX
_dDLC
050 0 0 _aHF5718
_b.L369 2010
082 0 0 _a658.45
_bMAS
245 0 4 _aThe language of trust :
_bselling ideas in a world of skeptics /
_cMichael Maslansky ... [et al.].
250 _a1st ed.
260 _aNew York :
_bPrentice Hall Press,
_c2010.
300 _axx, 265 p. :
_bill. ;
_c22 cm.
504 _aIncludes bibliographical references and index.
563 _aHBK.
650 0 _aBusiness communication.
650 0 _aTrust.
_991112
650 0 _aInterpersonal communication.
_94420
650 0 _aCustomer relations.
_925304
700 1 _aMaslansky, Michael.
_991113
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy1101/2009053933-d.html
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/enhancements/fy1101/2009053933-b.html
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c589268
_d589268