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020 _a0710625960
024 3 _a9780710625960
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_dOCLCQ
042 _alccopycat
043 _an-us---
050 0 0 _aHD49
_b.F47 2003
082 0 0 _a363.34 FER
100 1 _aFernandez, Louie.
245 1 0 _aJane's crisis communications handbook /
_cLouie Fernandez, Martin Merzer.
246 3 0 _aCrisis communications handbook
250 _a1st ed.
260 _aCoulsdon, Surrey, UK ;
_aAlexandria, VA :
_bJane's Information Group,
_cc2003.
300 _a229 p. :
_bill. ;
_c16 cm.
500 _ahttp://www.amazon.com/Janes-Crisis-Communications-Handbook-Fernandez/dp/0710625960/ref=sr_1_1?s=books&ie=UTF8&qid=1411714890&sr=1-1&keywords=0710625960
505 0 _aStrategic overview -- Pre-incident media relations -- Planning procedures -- Response procedures checklist -- Gathering and verifying information -- Messages and strategy -- Engaging key stakeholders -- Working with the media -- Post-incident management -- Appendices.
520 _aThis book is designed to assist organizations and their employees to cooperate with the media and inform, calm, and direct their stakeholders and public during any emergency.
650 0 _aCrisis management.
650 0 _aEmergency communication systems.
650 0 _aEmergency management.
650 0 _aMass media.
650 0 _aPublic relations.
700 1 _aMerzer, Martin.
906 _a7
_bcbc
_ccopycat
_d2
_encip
_f20
_gy-gencatlg
942 _2ddc
_cBK
999 _c60759
_d60759