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| 020 | _a0710625960 | ||
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| 043 | _an-us--- | ||
| 050 | 0 | 0 |
_aHD49 _b.F47 2003 |
| 082 | 0 | 0 | _a363.34 FER |
| 100 | 1 | _aFernandez, Louie. | |
| 245 | 1 | 0 |
_aJane's crisis communications handbook / _cLouie Fernandez, Martin Merzer. |
| 246 | 3 | 0 | _aCrisis communications handbook |
| 250 | _a1st ed. | ||
| 260 |
_aCoulsdon, Surrey, UK ; _aAlexandria, VA : _bJane's Information Group, _cc2003. |
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| 300 |
_a229 p. : _bill. ; _c16 cm. |
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| 500 | _ahttp://www.amazon.com/Janes-Crisis-Communications-Handbook-Fernandez/dp/0710625960/ref=sr_1_1?s=books&ie=UTF8&qid=1411714890&sr=1-1&keywords=0710625960 | ||
| 505 | 0 | _aStrategic overview -- Pre-incident media relations -- Planning procedures -- Response procedures checklist -- Gathering and verifying information -- Messages and strategy -- Engaging key stakeholders -- Working with the media -- Post-incident management -- Appendices. | |
| 520 | _aThis book is designed to assist organizations and their employees to cooperate with the media and inform, calm, and direct their stakeholders and public during any emergency. | ||
| 650 | 0 | _aCrisis management. | |
| 650 | 0 | _aEmergency communication systems. | |
| 650 | 0 | _aEmergency management. | |
| 650 | 0 | _aMass media. | |
| 650 | 0 | _aPublic relations. | |
| 700 | 1 | _aMerzer, Martin. | |
| 906 |
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